Solutions! is proud to announce the launch of the company in the Portland, Oregon metropolitan area. Our progressive approach to providing you with lifestyle management solutions will award you the luxury of time. Through combined years of experience in the Concierge and Personal Assistant fields, Solutions! will bring forth exceptional, detailed, and professional custom services marked by excellence. If you never thought you had the time- now you do. Solutions! will provide Custom Concierge &Executive Services to those who are consumed with obligations that takes them away from other, more important priorities. Our services will alleviate the tasks, items, errands, deadlines and obligations that could prove overwhelming, annoying, or too time consuming for our clients through professional, efficient, and loyal handling. Solutions! operates under the highest standards of Concierge and Personal Assistant ethics. Solutions! views the Concierge and Personal Assistant profession as a time honored and a prestigious endeavor and will make every effort in upholding the industry’s traditions and values through service with distinction. We serve all your business needs, from organizing your office to entertaining your VIP clients. From cleaning to delivering to shopping to house sitting and even pet sitting, we fulfill all your household requests. Going on vacation. Planning a reunion. We'll help you with all travel and event planning needs. Don't have the time for the “to-do” list. Need to get those last-minute tickets. We can help. All weekly and monthly bundles membership packages must be paid for up front by verified check or credit card. We accept Visa, MasterCard and American Express. Retainers are only necessary for event , destination, and other tasks that will require an extensive amount of research, planning and execution. Refunds and overages will be assessed on an as needed basis. Payment for all à la carte service is due upon completion. All additional service charges incurred such as dry cleaning, groceries or theatre tickets will be due upon completion of service. Solutions! Services provided are for the Concierge and Executive services, clients are responsible for all purchases, fees, charges of product or contracted services. We will reply to all requests for services within 24 hours. We request that you provide at least 24 hours lead-time on all requests. We will always do our best to fulfill requests for service as soon as possible, on a first come, first serve basis. Immediate or emergency need requests will be given the highest priority. If services are requested outside of standard Solutions! business hours, additional charges may apply. If clients utilize additional hours over their monthly membership package, they can either choose to purchase à la carte hours or another package. Quarterly ad annual service agreements are available. Please contact our office for reatained service fee schedule. Solutions! Custom Concierge &Executive Services works primarily in the greater Portland Metropolitan area – services rendered outside of that area may incur additional charges. Per hour or hour bundles include moderate local mileage and fuel, however, excessive distances or destinations for errands will be charged a small fuel and mileage surcharge. Solutions! reserves the right to make all final decisions on services and related costs. Local and domestic travel that requires the presence of one of the Solutions! Concierges or Personal Assistants can be scheduled with 24- 48 hrs. notice, international must have a weeks notice. Solutions! Custom Concierge &Executive Services holds the right to refuse any business it feels is unsafe, unsuitable, and illegal or can be considered in bad taste for its employees, contractors, and assistants.
• Telephone call screening and handling
• Welcoming and looking after visitors
• Organizing/maintaining diaries, making appointments
• Handling of incoming email, faxes and posts
• Writing letters, dictation, minutes
• Briefing papers, reports, presentations
• Producing documents
• Carrying out background research and presenting findings into subjects the manager is dealing with
• Organizing and attending meetings
• Ensuring manager is will prepared for meetings
• Liasing with clients, suppliers and other staff
• Standing in for the manager, making decisions and delegating work to others in their absence
• Devising and maintaining office systems to deal efficiently with paper flow
• Organizing and storing paperwork, documents and computer-based information
• Arranging travel and accommodation
• Traveling with manager to take notes or dictation at meetings/ general assistance
• Quality control through evaluation/auditing in their absence
• VIP meet &greet of family or friends
• VIP family or friends entertaining
• Sit- in, escorting, or proper representation at outings, events, ceremonies, social and professional gatherings
• Notary Public
• Courier services- local, domestic, and international
• Coordinate event details and catering
• Technical assistance with programming, phone, palm pilot, computer, and GPS rerouting of e- mail accounts to cellular device, updating directories, phonebooks, and contacts to devices
• Arrange business travel accommodations, arrangements to and from airport
• Secure temporary help for a short-staffed department
• Chauffeur and limousine services
• Golfing partner arrangement, tournament management, securing tee times, transportation to and from tee.
• Haberdashery/ style management for office, special events
• Christmas/ Birthday shopping for staff, family, and friends
• Meal preparation/ arrangement, delivering or ordering and receiving- in office or on location, single or group meals
• Incentive or team devising programs- presents/ awards, team outings, team strengthening events, retreats, team morale events, tournaments, and ceremonies
• Post Office
• Pharmacy
• Banking
• Dry cleaning
• Grocery Shopping (submit or create a shopping list)
• Home Checks, supervise home repairs and deliveries • Correspondence
• Appointment scheduling
• Internet research
• Laundry Service
• Maid Service
• Window Cleaning
• Carpet Cleaning
• Linen Change
• Curtains and Upholstery Cleaned
• Catering for Lunches, Dinner Parties and other events
• Food Delivery
• Servers and Butlers
• Children’s entertainers
• Accept/ Sign off /Schedule Deliveries
• Baby Sitting and Nannies
• Home Sitting Service
• Pet Sitting Service
• Electricians
• Handyman
• Carpenters
• Decorators
• Flower and Plant Maintenance
• Gardener Services
• Landscape Garden Services
• Pest Control
• Co-ordinate Removal and Relocation Specialists
• Key Holding
• Find workday care for a sick child
• Arrange the delivery of meals
• Schedule airport taxi and limousine services
• Event planning for benchmark occasions
• Auction Representation
• Comedians &Magicians
• Preferred destinations
• Hotels
• Restaurants
• Preferred travel agents, carriers, booking services
• Family Reunions
• Class Reunions
• Golf Tournaments
• Rehearsal dinners
• Annual family vacations
• Event planning for benchmark occasions.
• Exotic getaways
• Adventure travel
• Exclusive luxury retreats.
• Tickets to concerts, shows, and sporting events with premium seating.
• Clothier/ personal shopper
• Plan events/outdoor activities
• Restaurant reservations
• Entertain out-of-town guests
• Purchase tickets to theatre, music, or sporting events including ‘sold out’ events
• Schedule a tee time for golf
• Night club, Lounge, Event VIP /guest lists
• Provide personal shopping, exchanges, returns, gift purchase, wrapping
• Find, wrap, and deliver a one-of-a-kind gift
• Arrange vehicle servicing/repairs
• Look after your wellbeing e.g. Arrange massage, manicure/pedicure
• Personal Trainer
• Provide special occasion reminders and gift ideas
• Order flowers and arrange delivery
• Personal Chef- meal preparations
• Find workday care for a sick child
• Arrange the delivery of meals
• Children’s entertainers
• Schedule airport taxi and limousine services
• Event planning for benchmark occasions
• Auction Representation
• Comedians &Magicians
• Estate Sale planning and execution